phone icon Call Us Today: 888-274-9113

Frequently Asked Questions

FAQ Logo

Here is a list of frequently asked questions about Physicians Immediate Care and our urgent care services.

What is Urgent Care Medicine?

The urgent care specialty is a comparatively new hybrid in the field of ambulatory (outpatient) medicine and is part of a growing trend in this country for healthcare providers to offer more affordable alternatives to crowded hospital settings by meeting patient demands of convenience and efficiency, while delivering safer, higher quality medical care.

Our urgent care facility is open seven days a week with convenient daytime and evening hours for patients seeking immediate treatment for minor illnesses and injuries as well as a wide variety of diagnostic and screening services including basic lab and x-rays. In our urgent care centers, patients can be seen and treated, often in less than an hour, for injuries like minor lacerations, sprains, simple fractures, animal bites, sports injuries and other discomforts like sore throats, earaches, asthma attacks, migraines, urinary tract infections or the flu. You do not need an appointment to use a Physicians Immediate Care Medical Center.

Most, if not all, Physicians Immediate Care Medical Center's services are offered at a dramatic savings to patients, employers, insurance companies and other healthcare consumers over the costs of hospital emergency departments or hospital based "fast-track" services

What's in an Urgent Care Center?

Our urgent care center differs from a typical primary care physician’s office in that it has procedure rooms for stitching lacerations and splinting bone fractures, a radiology department for X-ray services and other diagnostic imaging equipment, and a laboratory for onsite lab tests like quick strep tests, tetanus shots, cholesterol tests and other blood work. We provide breathing treatments, high blood pressure stabilization, ear lavage and IV therapy. We also do school and work physicals, immigration physicals, DOT physicals and other examination services.

Our urgent care center also offers on-the-job injury evaluation services to surrounding businesses and industries, hotels, restaurants, and other corporate entities. We provide a wide range of occupational medicine services, including pre-employment physicals, drug screens, and Work Comp Back-to-Work programs.

In short, we are ER professionals in a private setting. Although we can stabilize many illnesses, such as diabetes, asthma, hypertension and other diseases of aging, our urgent care facility is not designed to provide long term management of them. We do not accept ambulance traffic such as motor vehicle accidents, heart attacks and strokes.

What can I expect at Physicians Immediate Care?

Physicians Immediate Care Medical Center is staffed with a highly qualified team of licensed physicians, physician assistants and nurse practitioners. Most physicians are board certified in Emergency Medicine or Family Practice Medicine and have many years of training and experience in dealing with a wide range of health problems. Our physicians and our physician extenders are dedicated to providing you excellent medical care in a caring, respectful manner.

What happens when I leave the Urgent Care Center?

You will be given complete discharge instructions and notified about any abnormal lab work or X-rays. With your permission, a record of your treatment will also be faxed to your primary care physician, who can provide any necessary follow-up care. If you desire, any prescriptions the medical staff have ordered can be relayed to your pharmacy ahead of time, so that they may be ready by the time you reach your pharmacy.

What forms of insurance and payment do you accept?

Physicians Immediate Care Medical Center offers reasonable clinic rates. We accept most health plans, cash, personal checks, and all major credit cards. We use a simple fee for service system, accepting cash, credit card and most private insurance. Payment of fees for Physicians Immediate Care Medical Centers' services is due on the date that service is provided. We make every effort to be a participating provider with as many insurance carriers as possible. Even when we are not contracted with your insurance carrier, we'll still see you and provide you with the necessary paperwork to return to your insurance carrier for reimbursement.

Work-related Injuries: If your illness or injury did arise out of or occurred in the course of your employment, you should provide this information to the front desk staff at the time of your first visit to initiate billing of your Workers Compensation carrier.

Will my insurance cover at Physicians Immediate Care Medical Centers?

We are providers for CCN, United HealthCare, Web TPA; Beech Street Network, Cigna, Aetna, Blue Cross/Blue Shield, Medicare, Coventry and most other major insurance companies - we even accept most Canadian insurance. Even when we are not contracted with your insurance carrier, we'll still see you and provide you with the necessary paperwork to return to your insurance carrier for reimbursement. Call today to see if we are covered by your plan!

Not only do most insurance companies pay for services rendered at an urgent care center, most actually encourage their use through the use of lowered co-payments for urgent care centers as opposed to emergency departments. That's because most insurance companies now recognize the significant cost savings benefit of the urgent care center over hospital based services.

Why Physicians Immediate Care Urgent Care Centers?

No Appointment Necessary. Open Evenings and Weekends.

Studies show that fewer than 20 percent of the population even have what they could call a personal physician. Of those who do, less than 12 percent of the people who need a doctor are able to get an appointment the same day they need one. Lack of access to the primary provider, or no relationship at all with a primary care provider are both factors which make the urgent care center an attractive alternative to scheduling an appointment with a primary care physician when episodic health care is needed.

At Physicians Immediate Care Urgent Care Center, our patients appreciate getting top quality medical care during our convenient hours, 365 days a year, open evenings and weekends, with no appointments necessary.

Relaxed, Healing Environment. No Long Waits!

In a recent survey by the Schumacher Group, one out of every six hospital administrators admitted they would not use their own hospital's emergency department should they be injured! In St. Lucie County noisy, crowded hospital emergency rooms, consumers with minor injuries are forced to wait for hours in discomfort while overworked medical staff focus their attention on the sickest patients – car accident/trauma injuries, stroke, heart attack victims, psychiatric patients and nursing home transfers. According to the latest CDC survey, the average patient spends three hours in the emergency department! Recent studies show this situation is worsening. Visits to emergency rooms in the United States are up 20 percent over the past decade, even while the number of emergency departments has shrunk by 15 percent.1 During the same time period, the waiting time for non-critical visits increased by 33 percent.

Numerous studies have now shown that 70 and 80 percent of all emergency room visits are of a non-critical nature and could be handled in a less costly urgent care setting.

Where will you go with your next injury?

At Physicians Immediate Care Medical Center, we offer a clean, comfortable and state of the art healing environment where most patients are seen, treated and released in less than an hour.

And No Inflated Emergency Room Bills! About half of all emergency services go uncompensated, according to CMS. Who makes up the difference?

YOU DO! The average emergency department bill is $850!

Hospitals have long been known for their practice of covering their costs for charity care and bad debt by inflating the charges for their patients who pay. In the hospital industry, this is known as "cost shifting". While it's true that the practice of cost shifting enables many uninsured individuals to receive medical care, it implicitly raises the costs of healthcare for those who are insured and those who must pay out of pocket. At Physicians Immediate Care urgent care centers, we pledge never to raise the price of your medical care to compensate for other people who won't pay their bills! And did you know hospital based "Fast Track" or "Urgent Care" units use the same billing system as the ER? Although they may be quicker, they offer no cost savings over traditional ER based expenses and are often three to four times the cost of an urgent care visit!

At Physicians Immediate Care Medical Centers, we offer safe, conscientious medical care of the non-life threatening injury or illness. We use a simple fee for service system, and our fees average from one third to one fifth the cost of an emergency room visit - with a much higher level of attention than you would receive at your local emergency room.

How much is your time worth?

Seen promptly, most patients are treated and released in less than an hour.

Your co-pay is half the price of most ER's!

Open evenings and weekends, 7 days a week.

High tech computer office system with new Digital X-Ray reduces wait time.

Sprains, strains, and fractures x-rayed and treated on the premises.

No appointment necessary.

faceboook icon twitter icon google plus icon linked in icon